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Rave Cinemas Florence 14
7860 Mall Road
Florence, KY 41042

Message: 800-326-3264 more »

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formerly Rave Motion Pictures Florence 14, which changed owners to Cinemark in May 2013.

formerly Showcase Cinema de Lux Florence, which opened June 27, 2008

Reader VoiceComments from Our Readers

This feature is intended for our readers to share their experiences at movie theaters, in the hopes that theaters providing good presentations will be highlighted as well as those that need improvement to meet the expectations of their customers.

This is not a forum for bashing on a theater, but rather a place for your experiences (both good and bad) to be noted for other readers to see. If you had a problem at a theater, we encourage you to contact that theater using the information on their Contact Information page. Most theaters are very interested in hearing feedback from their customers.

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Please Note: These comments are submitted by the readers of The BigScreen Cinema Guide and represent their own personal opinions, and do not represent the views of The BigScreen Cinema Guide, or any of its associated entities.

Average Overall Rating from our readers: Good (15 ratings)

Oct 3, 2014 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Poor
Building Condition:OK
Overall:Poor

Everything is so over priced from tickets to food/drink. Unable to rate pricing I wonder why UNACCEPTABLE. Why can't these theaters that are losing attendance yearly understand you have out priced allot of customers. Why not start showing movies that are coming out on dvd at a discounted price?



Dec 22, 2011 - nkymojo  

when will Descendants be coming to Florence Rave?

Would you recommend this theater to others? Yes!


May 30, 2011 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

I love going to the movies & usually go @ least once a week. I enjoy the RAVE but do wish there would be more independent films shown. People in Northern Ky. would spend the $ in Boone Co. to see these films rather than go to Cincinnati or Mariemont. The staff is always professional & helpful.

Would you recommend this theater to others? Yes!


Jan 28, 2011 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

The pretzels are great. Pleas go back to Pepsi. I always enjoy going to the movies & the perk is I'm 10 minutes away.

I do wish they would show more films from independent film makers. I go to the Esquire or Mariement to see these special film.

thanx for allowing me to express these thoughts.

Would you recommend this theater to others? Yes!


Jan 12, 2011 - michelle  

OMG! unbelieveable this place could still be consider a new great spot and the name is already change . the main attraction the lux is closed. and you have staff who need anger management because they still have a damn job. i've been wanting to get over to florence kentucky for the longest. now i'm pissed at me for not jumping at the oppurnitunity much sooner to enjoy the experience.maybe who ever is running newport on the levee should take over.



Dec 29, 2010 -  

Ratings

Picture Quality:OK
Sound Quality:Poor
Staff:Unacceptable
Building Condition:OK
Overall:Unacceptable

Wow! Worst theater EVER overpriced the managers are the WORST when I went with my friends before the movie started we weren't talking or making a noise and the manager pointed us out and said if you guys are talking the next time I come in there you will be perminetly kicked out of the theater. Then the next time we went during the movie we walked out and got a drink and when we sat down my friends mom texted her so she looked at her phone but she hid it and the manager came over and yelled at her. Then my friend whisperd let's leave the manager comes yells at her so we walked out and left. Its the worst theater ever. And it has bedbugs!

Would you recommend this theater to others? No!


Oct 7, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

I just went to the now new Rave last week, this is my first time being there since it has been called the rave, WHAT a GREAT time I had. very courteous employees and they answered all my questions. they let me take my friend to the vip section to show her just because she had never been there before, well needless to say We loved the tour and the movie. we are going back tomorrow to see my soul to take 3-d cant wait!

Would you recommend this theater to others? Yes!


Oct 3, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Good

Just went to this theater last night to see The Social Network. About the 3rd time I have been there. My beef is that we got there at 6:30 and the 7:00 was "sold out". The VIP (Luxe?) seating was all that was available, so for an extra $5, we decided to spring for it since it was 8:10 when the next show was on.

My beef is that there were TONS of open seats. This theater was NOT sold out, and I almost feel like it was a sham to get us to spend the extra money. I bought an $8 cocktail with a $3.50 tip which brought the evening to an epic $26.50 for one adult. Just curious if this "sold out" shenanigan is common.

I will say, the seating, service, and drink were all exceptional.

Would you recommend this theater to others? Yes!


Sep 4, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:OK
Building Condition:Good
Overall:OK

My husband and I really enjoyed seating in the luxe level but since Rave has taken over it seems the quality of the theatre has went down and prices have went up, The luxe level isn't open anymore and it doesn't have the same professionalism it once had. I still go to the movies there but not as often,

Would you recommend this theater to others? No!


Jul 18, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Poor
Building Condition:OK
Overall:Poor

Went there for the first time since the take over. and i will not return NO MILITARY DISCOUNT, $35 PLUS P/P NO LUX LEVEL, and if they do open the lux i can't even imagine the cost for that. J. Carroll

Would you recommend this theater to others? No!


Jul 8, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

I started going back to the movies after the Lux level opened - that was such a great experience. Now that cinema is under Rave and has no Lux level - I won't return unless they reopen it. Would much rather go to Newport on the Levee with all the food, bars and entertainment. If the Rave Cinemas reopens the Lux level - will go back.

Would you recommend this theater to others? Yes!


Jun 30, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Unacceptable
Building Condition:Good
Overall:Poor

My husband and I took my four year old to see Toy Story 3 3D. The front door advertised that they now had kid sized 3D glasses. When I asked the guy about them he said he "didn't think" they had anymore.

When the theater was under the old management they offered a military discount. The new management no longer offers the discount. It cost $35.50 for two adults and one child for a matinee show.

The experience already was bad enough and then we went to the concession area. They no longer offer lemonade which is about all my 4 year old will drink. We decided on bottled water for him which was $4.50. When I asked for a cup with a lid and straw I was told all they could give me was a small cup with no lid or straw.

I just spent $35 for the movie tickets, $4.50 for water and $4.00 for candy and I can't get a cup with a lid and straw for a child.

This whole experience made me so mad I could not even enjoy the movie. I will never go to that theater again. I will drive the extra 15 minutes to go to the Greendale theater in Indiana.

Would you recommend this theater to others? No!


Jun 28, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

I do not like the changes that have happened since the rave and the new management have taken over. It was a better theater beforehand. But, it is still a nice movie experience.

I have been told for months that the Luxe level was being remodeled. And then the story changed to the computer systems were being updated. It's been two months since I've been told that. It doesn't take that long to update to a new computer system and I'm not sure what computer system they're referring to for the Luxe level.

Would you recommend this theater to others? Yes!


Jun 14, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

I agree with the others...This cinema is one of the only nice things Florence has to offer right now, and I hope it stays that way. I am reluctant about the new management and the changes that I have heard will be made. I think it would behoove them to get the Lux Level re-opened as they are losing tons of money having it closed during these summer months!

Would you recommend this theater to others? Yes!


May 22, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

I agree, this is a nice theater. The prices are steep, but that seems to be the case everywhere now. I used to go to the theater all the time, but now it is reserved for special occasions due to cost. I LOVED the Lux level, said it was the only way I was going to the theater anymore and then they closed it!! We were told it would reopen in May (called in April) but since I still havent heard anything about the reopening...not sure when that will be? Please reopen!!

Would you recommend this theater to others? Yes!


May 20, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Excellent
Overall:Excellent

My family loves this theater and we especially love the lux level. We have been told that it will reopen but no one seems to know the answer as to when. Florence finally got something really nice and we hope it stays that way. We are ready to come in and go up to the Lux and relax again.

Would you recommend this theater to others? Yes!


Feb 6, 2010 -  

Ratings

Picture Quality:Excellent
Sound Quality:Excellent
Staff:Excellent
Building Condition:Good
Overall:Excellent

This theater is very nice and has a nice two level bar and lounge area. the prices are just a bit steep but, its well worth the luxury and screening.

Would you recommend this theater to others? Yes!


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The Marquee > By Region > Kentucky > Boone > Florence

The Marquee > Search > Owner/Operator > Cinemark




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