Remove ads with our VIP Service
- The Death of Physical Media is Far From Imminent [10/1]
- Los Angeles, CA: New Beverly Cinema Bucks the Digital Cinema Trend and Goes 35mm Only [9/9]
- Bill Murray Suggests Leads for All-Female "Ghostbusters" Movie [9/9]
- "Toy Story that Time Forgot" Coming to ABC in December 2014 [7/25]
- Bad Robot Tweets IMAX Camera on Star Wars Set [7/11]
- Road and Track Spies Electric Harley Davidson on Set of "Avengers: Age of Ultron" [7/2]
- Chicago, IL: Lucas Museum of Narrative Art (LMNA) Announces Chicago Location [6/25]
- Moviescoop Changes Name to Golden Star Theaters [6/20]
- Stay for the End Credits of "22 Jump Street" [6/13]
- "Ghostbusters" 30th Anniversary Celebrated with Re-Release on Labor Day Weekend Followed by Blu-ray Release [6/6]
In the Journal article titled "2011's Box Office Woe and What Could/Should be Done About It" the issue of lower theater attendance in 2011 than in the previous 16 years was discussed. Following is one of a series of ideas for how theaters can make 2012 a better year.
Resolution #2: Clamp down on rude patron behavior
Rude behavior, primarily texting on cellphones, is probably the biggest complaint that people have, and it's such an irritant, that the legend of the texting patron probably is greater in scale than the actual problem. Real or not, people don't want to pay to see a movie in a theater only to have the experience spoiled by someone else in the theater not respecting others around them.
Theaters should take a hard stance against disruptive behavior, and I think they'll find themselves rewarded with greater customer satisfaction and I think they'll also find that the instances of such behavior will decline greatly once they demonstrate that they're willing to eject rude patrons.
The Alamo Drafthouse Cinema chain made news headlines in 2011 when it made a Public Service Announcement video from a voice mail that was left for them by a patron who was ejected for texting. The chain reportedly takes a hardline stance against disruptive behavior, and they have generated a lot of goodwill from the public for doing so. Other theaters need to take that cue and do likewise.
Sending in an employee into the auditorium from time to time to discretely check for any problems with bad behavior would also give that same employee a chance to detect any issues with the presentation. Everybody wins in this scenario.
Add Your Comments
Please Note: These comments are submitted by the readers of The BigScreen Cinema Guide and represent their own personal opinions, and do not represent the views of The BigScreen Cinema Guide, or any of its associated entities.
Add Your Comments
|Commenting on Journal Articles is available only to our readers who have customized this site, which makes it easier for you to complete the form and for us to contact you with any questions or concerns about your comments.|
Please login or register a new account before continuing.
Log in to retrieve your saved settings.
Forget Your Passcode?Send My Passcode To Me
Not Registered? Create a New Account!
Our registered members enjoy more features, including:
- Save Your Location -- the site remembers your location, no having to re-enter it each time you visit
- Favorite Theaters List -- keep a handy list of the theaters you attend
- Favorite Movies List - movies you want to see, all in one place
- Write Movie Reviews -- share your opinions of the movies you see
- Block Ads with VIP Service -- view this site ad free (subscription req'd)
Basic accounts are free -- sign up today!
Concerned About Privacy?
Journal/Blog - The Marquee - Movie Links - News and Events - Now Showing - Reader Reviews
Customize - VIP Service
|The BigScreen Cinema Guide is a service of SVJ Designs LLC. All graphics, layout, and structure of this service (unless otherwise specified) are Copyright © 1995-2014, SVJ Designs. The BigScreen Cinema Guide is a trademark of SVJ Designs. All rights reserved.
'ACADEMY AWARDS®' and 'OSCAR®' are the registered trademarks and service marks of the Academy of Motion Picture Arts and Sciences.