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Comments for Journal Article: Dallas, TX: Studio Movie Grill - Spring Valley Opens Today
Dallas, TX: Studio Movie Grill - Spring Valley Opens Today
The Studio Movie Grill - Spring Valley in Dallas, Texas opened today, October 12, 2012. To celebrate the theater's opening, they are offering $1 movie tickets all weekend, from 10/12-10/14/2012. Alternately, you can bring in a canned good and receive a free movie ticket.
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Nov 4, 2012 - BigScreen Reader
I frequent all of the Studio Movie Grills often and was excited to go to the newest location. The parking lot is well lit and I loved the new decor....that's where "it" stopped!
When we sat down, we notice there were quite a few waiters lights on, for service. We made it about 15 minutes prior to the previews and not one server came in until after the previews! I had never experience the lack of service at any other Studio Movie Grill.
I liked the stadium seating, however the trays (attached to the chairs) open up like 2nd grade desk. Fortunately my fiance and I had empty seats next to us, because we had to use the adjoining chairs to seat our food and drinks. If you order more than one item, I had a small salad and crab cakes, there were no room for my drink.
Now for the service. My fiance order a Studio Movie Grill Blue Swirl Frozen Margarita. He received a small house margarita instead. We both ordered our food at the same time and prior to the patrons that came in after us. My fiance received his drink & food (although it was incorrect) and the other patrons recieved theirs. I only recieved my items after I inquired 3 times to servers, then finally left the theater and found a manager. This meant I miss part of the movie!
The manager comp the drinks, which was not much consolation. I'll NEVER go to this location again!
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