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| Home: BigScreen Journal - Comments for Journal Article: Dallas, TX: Studio Movie Grill - Spring Valley Opens Today |
Reader CommentsPlease Note: These comments are submitted by the readers of The BigScreen Cinema Guide and represent their own personal opinions, and do not represent the views of The BigScreen Cinema Guide, or any of its associated entities.
I frequent all of the Studio Movie Grills often and was excited to go to the newest location. The parking lot is well lit and I loved the new decor....that's where "it" stopped!
When we sat down, we notice there were quite a few waiters lights on, for service. We made it about 15 minutes prior to the previews and not one server came in until after the previews! I had never experience the lack of service at any other Studio Movie Grill.
I liked the stadium seating, however the trays (attached to the chairs) open up like 2nd grade desk. Fortunately my fiance and I had empty seats next to us, because we had to use the adjoining chairs to seat our food and drinks. If you order more than one item, I had a small salad and crab cakes, there were no room for my drink.
Now for the service. My fiance order a Studio Movie Grill Blue Swirl Frozen Margarita. He received a small house margarita instead. We both ordered our food at the same time and prior to the patrons that came in after us. My fiance received his drink & food (although it was incorrect) and the other patrons recieved theirs. I only recieved my items after I inquired 3 times to servers, then finally left the theater and found a manager. This meant I miss part of the movie!
The manager comp the drinks, which was not much consolation. I'll NEVER go to this location again!
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