Too bad for the restricted refills. If the the theater is closed, the doors should be locked. We shouln't be ushered out few minutes before opening. If we hadnt bought our tickets early, we would have gome someplace else.

I would just like to say that your employees on the night of 4/11/23 all deserve a bonus and a raise. Your computers crashed last night from 6:30 until 7:00. Your staff handled the situation better than many adults (I know this is a questionable definition lately) would have. For their age and life experiences they handled the situation perfectly. There were a couple obnoxious adults, nothing that was too outrageous, but even those they handled with care and maturity. In the world we live in today, it was refreshing to see. Well done Paradise Theater in West Bend WI staff! I applaud you!

Would you recommend this theater to others? Yes

The Maintenance Guy was watching us and following us. When the movie ended, he accosted us at the door and wouldn't let us use a nearby restroom. He followed us to the front bathroom, and he was standing there when we left the restroom. We didn't bother getting refills.

We are so sorry to hear about this. This is certainly not the norm for us here at the West Bend Cinema. Please give us a call so we can have a chance to earn back your business. Thank you for your helpful review.

Saw Jumangi Dec. 26 at 710. Arrived 20 min. Early and was told limited seating but seats available. Proceeded to theater 6 and found no seats. We decided to stay as my kids were excited to see this movie. My family along with other customers had to sit on floor. There is a difference between limited seating and sold out. Very disappointed and considering taking my business back to the Falls.

My husband and I went to see A Dog's Purpose on yesterday. We've been to this theater previously but not since it was remodeled. The line was long which worried us but the staff was efficient and our wait was really minimal to get our tickets and refreshments. The theater is more welcoming, cleaner, and the staff was very good. The theaters climate was very comfortable and the movie started promptly. Great experience and the refills for refreshments and popcorn are such an added bonus. We felt we got our money's worth for what we paid!

Would you recommend this theater to others? Yes

My Mom and I went to see "The Boss" on Monday April 11. The 5:15pm showing. Right away we noticed less clutter and freshly painted lobby. There were 4 employees behind the counter and ready to help us. They honored my Mom's gift card that she still had from the old theatre, which was great news! It was free popcorn night, bonus! Soda is now self serve and for some reason I like that better. The theatre our movie was in appeared nice and clean. The movie started right on time. Sound was good too. Cant wait for the new seats to be installed. (They had sample seats in lobby and the looked very nice.) The biggest improvement we noticed was the bathrooms. All the stall doors finally had locks on them that work. The old place was falling apart and you had to try holding the bathroom door shut while using the facilities. Fresh paint in the bathrooms too. All in all our first visit the this theatre was pleasant. We will be back.

Would you recommend this theater to others? Yes